Category

News

June 7  Edition – This week: Simon Sinek’s Ledgendary Speech at TEDx-Puget Sound 44,288,076 Views

Your Friday Brief, Doctor "How Great Leaders Inspire Action" Viewing time 17:58 worthwhile minutes https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action/transcript?language=en Simon says: People don't buy what you do; they buy why you do it. When you talk about what you believe in and why, you will attract those who believe what you believe.  From the speech: Apple “Why is Apple so innovative? Year […]

May 24 Edition – Suggestions for building an awesome online reputation. Perhaps we can help you.

Your Friday Brief, Doctor Reputation Building How WOW! Is Your Online Reputation Presence? Reading time about four minutes The 5 Reputation R’s ­–  Patient Recommendations & ⭐⭐⭐⭐⭐ Reviews ­– Recency –Your Responses – Retention ­– are key to an awesome online reputation and can bring you… Dozens of recommendations and ⭐⭐⭐⭐⭐ reviews posted week after week across the Internet by your happy patients who you can then delight with […]

How would you respond to Jennifer’s angry review?

*****Patient Jennifer reviews visit to Forest Avenue Dental on Yelp. “The reason I am giving this office one star is mainly because of the front desk receptionist, Sara. “She is insanely unprofessional and downright rude. I called today to make a payment on my account and she was being argumentative. I asked to speak with […]